We ship internationally, with a focus on the UK and Europe. Shipping times and costs vary by destination and will be calculated at checkout.

Standard delivery takes 7–14 business days. Please note that delivery times may vary depending on your location and customs processing.

We offer easy 30-day returns on all orders. Items must be unworn, unwashed and in their original condition. Please contact us at elorane.support@gmail.com to initiate a return.

We accept all major credit and debit cards including Visa, Mastercard and American Express. All transactions are processed securely.

You can reach us via our Contact page or by emailing elorane.support@gmail.com. We respond within 24–48 hours, Monday to Friday.